{"id":8887,"date":"2022-11-01T02:34:32","date_gmt":"2022-11-01T02:34:32","guid":{"rendered":"https:\/\/quantumcream.com\/?page_id=8887"},"modified":"2023-01-13T16:32:36","modified_gmt":"2023-01-13T16:32:36","slug":"shipping-return-policy","status":"publish","type":"page","link":"https:\/\/quantumcream.com\/shipping-return-policy\/","title":{"rendered":"Shipping &#038; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8887\" class=\"elementor elementor-8887\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5ebc54 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"f5ebc54\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43bf541\" data-id=\"43bf541\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63f97ba elementor-widget elementor-widget-text-editor\" data-id=\"63f97ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Quantum Cream\u2122<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f5926 banner-title elementor-widget elementor-widget-heading\" data-id=\"16f5926\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Return Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3cd95b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3cd95b9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ca8693\" data-id=\"0ca8693\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa67a59 elementor-widget elementor-widget-text-editor\" data-id=\"fa67a59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #333333;\"><strong>SHIPPING <\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">In order to make shipping as economical as possible for everyone all domestic orders are shipped via USPS Priority Mail with expected shipping time of 1-3 days. We can overnight an order for the standard USPS Priority Mail fee of $25. <\/span><\/p>\n<p><span style=\"color: #333333;\">You will receive a confirmation email once your order has left the warehouse. All orders subject to USPS&#8217;s shipment times, which are not guaranteed. <\/span><\/p>\n<p><span style=\"color: #333333;\">As always, if you have any questions, comments, or concerns, you are welcome to contact customer service at <a style=\"color: #333333;\" href=\"mailto:quantumchef@quantumcream.com\">quantumchef@quantumcream.com<\/a><\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>ORDER CANCELLATION<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">If you need to cancel your order for any reason, please contact us immediately at <a style=\"color: #333333;\" href=\"mailto:quantumchef@quantumcream.com\">quantumchef@quantumcream.com<\/a>.<\/span><\/p>\n<p data-rte-preserve-empty=\"true\">\n<\/p><p><span style=\"color: #333333;\"><strong>RETURNS<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/span><\/p>\n<p><span style=\"color: #333333;\">To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept gift cards for return. To complete your return, we require a receipt or proof of purchase.<\/span><\/p>\n<p><span style=\"color: #333333;\">There are certain situations where only partial refunds are granted:<\/span><\/p>\n<ul data-rte-list=\"default\">\n<li>\n<p><span style=\"color: #333333;\">Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"color: #333333;\">Any item that is returned more than 30 days after delivery<\/span><\/p>\n<\/li>\n<\/ul>\n<p><span style=\"color: #333333;\"><strong>REFUNDS <\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">Once your return is received and inspected, we will also notify you of the approval or rejection of your refund.<\/span><br><span style=\"color: #333333;\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/span><br><span style=\"color: #333333;\"><strong><br><\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>LATE OR MISSING REFUNDS<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">If you haven\u2019t received a refund yet, first check your bank account again.<\/span><br><span style=\"color: #333333;\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/span><br><span style=\"color: #333333;\">Next contact your bank. There is often some processing time before a refund is posted.<\/span><br><span style=\"color: #333333;\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at quantumchef@quantumcream.com.<\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>EXCHANGES <\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">We only replace items if they are defective or damaged. &nbsp;If you need to exchange it for the same item, send us an email at quantumchef@quantumcream.com and send your item to:<\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>O.M.Geeks Ltd. &#8211; Returns <\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">3760 S Lowell Blvd.<\/span><\/p>\n<p><span style=\"color: #333333;\">Denver, CO, 80236<\/span><\/p>\n<p><span style=\"color: #333333;\">United States<\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>SHIPPING<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">To return your product, you should mail your product to:<\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>O.M.Geeks Ltd. &#8211; Returns<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">3760 S Lowell Blvd.<\/span><\/p>\n<p><span style=\"color: #333333;\">Denver, CO, 80236<\/span><\/p>\n<p><span style=\"color: #333333;\">United States<\/span><\/p>\n<p><span style=\"color: #333333;\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/span><\/p>\n<p><span style=\"color: #333333;\">Depending on where you live, the time it may take for your exchanged product to reach you, may vary.We don\u2019t guarantee that we will receive your returned item.<\/span><\/p>\n<p><span style=\"color: #333333;\"><strong>CONTACT CUSTOMER SERVICE<\/strong><\/span><\/p>\n<p><span style=\"color: #333333;\">Our customer service hours are 9:00AM to 5:00PM MST. You can contact us at <a style=\"color: #333333;\" href=\"mailto:quantumchef@quantumcream.com\">quantumchef@quantumcream.com<\/a>. We will respond to you during our regular customer service hours.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quantum Cream\u2122 Shipping &amp; Return Policy SHIPPING In order to make shipping as economical as possible for everyone all domestic orders are shipped via USPS Priority Mail with expected shipping time of 1-3 days. We can overnight an order for the standard USPS Priority Mail fee of $25. You will receive a confirmation email once [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping &amp; Return Policy | Freeze-Dried Ice Cream | Quantum Cream \u2122<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quantumcream.com\/shipping-return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Return Policy | Freeze-Dried Ice Cream | Quantum Cream \u2122\" \/>\n<meta property=\"og:description\" content=\"Quantum Cream\u2122 Shipping &amp; Return Policy SHIPPING In order to make shipping as economical as possible for everyone all domestic orders are shipped via USPS Priority Mail with expected shipping time of 1-3 days. 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